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Project Manager of the Quarter – December 2022

Tauna R. is a fan through and through. A fan of football and sports primarily, she brings her passion for the game to work. One part coach, one part cheerleader, and 100% Project Manager (PM), she blends experience with a …
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Mod of the Month – November 2022

Our Mods of the Month are the best of the best, and this month is no exception! Our latest inductee is a true CX pro who puts customers first on every ticket. Today we head to Argentina to meet Ezequiel …
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Showing Gratitude This Holiday Season

It’s that time of year, when we take the time to reflect on the important things in our lives. Like, for example, the people who make every day full of smiles and laughter. We reached out to our Mods to …
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People of ModSquad – November 2022

It’s no secret that ModSquad is trusted by many businesses to handle their engagement, customer service, and other virtual CX needs. It’s what we do!  But do you ever wonder how ModSquad manages to exceed client expectations every time? From …
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Thank You for Making Extra Life 2022 The Best Yet!

Well folks, we did it.  We beat our goal!  We raised over $106,000 for Extra Life and placed 4th in fundraising out of 3,000+ teams globally at the end of game day.  The money raised supports the Children’s Miracle Network …
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Check it out! Extra Life is Saturday

Are you ready for Extra Life? You’ve watched the video, visited the auction, and secured your swag.   That’s awesome, but don’t forget the essentials. ☑ Twitch channel bookmarked ☑ Something to keep you awake (Rockstar? Mountain Dew?) ☑ Something to …
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ModSquad’s Spooktacular Halloween Season

We can‘t believe it either, but yes — Halloween is upon us! Let’s see if you are ready. Picked out a costume, check. Spooky pumpkins carved, check. Bags of candy on deck to hand out to all the little ghouls …
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It’s Metaverse Summit Season

It’s been about a year since Facebook changed its name to Meta and got everyone talking about the Metaverse again. And not just talking. Folks are theorizing, strategizing, testing, building, and, of course, attending conferences. Last month we sponsored and …
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Extra Life 2022 Hype Video, take 1 … and action

We’re just 11 days away from Extra Life: the 25-hour gaming marathon where we raise money for Children’s Miracle Network Hospitals.  This year we’re hoping to beat our goal of raising $100,000 to help heal kids.   Take a look:  Want …