Habits of Effective Social Media Managers
If you’re looking for a regular old 9-5 job where you know what you can expect every day, social media management probably isn’t for you. Social media platforms are active 24/7/365. Platforms like Facebook, Instagram, Twitter, and others are constantly …
Why Crisis Management is Essential to Any Business Continuity Plan
Whether their customers and followers realize it or not, any business worth its salt always has a plan for the unthinkable. When things go south, when complaints pile up, or a controversy arises, you need to have anticipated these events …
Project Manager of the Quarter – April 2018
Back in October 2012, a young woman saw a post on Reddit about needing help testing a mobile game. An avid gamer herself, she jumped at the opportunity. It was through that opportunity that she discovered ModSquad (at the time, …
Mod Hobbies: These Are a Few of Our Favorite Things
We at ModSquad are a diverse crew. Not only do we speak over 50 languages, live in 70 countries, and have unique professional and personal backgrounds, but we also spend our free time in all sorts of ways. From crochet …
How Content Moderation Can Improve Your Customers’ Experience
What if we told you there is a (relatively) simple way to boost your business by protecting your brand and ensuring your customer communications are appropriate and spam-free? And that at the same time you’d be creating a safe, enjoyable …
Mod of the Month – March 2018
This name of this month’s honoree may share her name with the hue of November’s birthstone, but we’re not about to wait another seven months to celebrate her. Join us in congratulating our March 2018 Mod of the Month, Amber …
Notes from the Road: ModSquad’s Whirlwind U.S. Tour
ModSquad’s roadshow across the United States was a resounding success, with stops at South by Southwest in Austin, Texas; Shoptalk in Las Vegas, Nevada; and Game Developers Conference in San Francisco, California. We’re still abuzz with excitement about the great …
Director Profile: Gina Miller
Our Squad would be much smaller if it weren’t for the person at the center of our latest Director Profile. ModSquad Director, People Operations Gina Miller has been with the company since 2009 and has helped find Mods for hundreds …
Spring Cleaning: Refreshing Your Workspace
If you’re located in the Northern Hemisphere, spring has sprung! Per the Old Farmer’s Almanac, the spring equinox (also called the March equinox or vernal equinox) falls on Tuesday, March 20, 2018, at 12:15 p.m. EDT. And while many around …