Project Management: Leadership and Tactics
As a services company in customer support, moderation, social media, and community management, the fine art of project management is important to us! And, being a project manager isn’t always easy. You’re the coworker, support system, point of contact, and …
A Letter To My Kid: 10 Safety Tips For Digital Youth
From the archives comes this humorous blog post from the perspective of a digital youth safety expert. We, at Metaverse, moderate a variety of destinations, and have a keen perspective of trends regarding youth behavior and activity. The digital health of …
Project Escalations: Running it up the Chain of Command
A successful runner, like a successful team, needs strength, passion, knowledge, and the will to maintain and improve. A successful runner, again like a successful team, also needs the right equipment: good shoes for a solid foundation, a safe place …
Customer Service and Millennials
Last week, I had the privilege of attending the American Academy of Adverting’s annual luncheon in Chicago. As a proud Western Michigan University graduate, I was even more excited to meet the head of the WMU Advertising Department (my major) and President …
No, Seriously, Metaverse Mod Squad Website Hacked!
By now, you’ve no doubt already seen your share of April Fools’ Day pranks, but we’re only sorta foolin’ around here. Today we’re excited to announce a visit to metaversemodsquad.com will take you to a completely new site and resources. …
Mod of the Month – March 2015
With March quickly coming to a close, we are very excited to share with you our Mod of the Month for March 2015… Genís A! Genís is a bilingual mod who has been with us for a year now and lives …
Sandbox Summit Q&A with Joi Podgorny
Earlier this week our VP of Professional Services, Joi Podgorny, traveled to MIT in Cambridge, MA, to attend the annual Sandbox Summit, an event where professionals in the digital youth space come together to speak about creativity, innovation, and collaboration in …
How a Community Forum Came to My Rescue in France
I’m often asked why I stay in this ‘Internet business’. It doesn’t take long for me to think back to 2004 when I was stranded in the middle of the night on a street in Lyon, France. Before I ended …
Kindness and Compassion at the Winter Formal
To look at this group photo, most people would think it’s just an average date for a group of teenagers. It is so much more. The two boys in the photo are my fraternal twin sons Sean and William. They …