Mod of the Month – October 2015
Every month we get to shine a light on one of our fantastic team members. It’s always a delight to get to brag (ahem) share a bit about them. This month, we’re please to give our congratulations to Rhonda D., our newest …
WELCOME BACK, ELIZABETH — IT’S BEEN A WEIL!
We regularly feature profiles highlighting the exceptional work performed by our Project Managers and Account Managers. From time to time, as is the case in any company, a valuable employee will decide that it’s time to move on and explore …
Social Media and Running for Office: Top 5 Tips for Politicians
The actual Presidential election is about a year away — yes, one whole year. Before that big election, we get to watch the politician Ping-Pong game that entails the primaries. You’d think pols would be dubious about the way social …
Why Customer Service is Just Like Trick or Treating
We all remember Charles Schulz’s wonderful It’s the Great Pumpkin, Charlie Brown. In this holiday classic, the Peanuts gang are comparing their trick-or-treating hauls after each house. A typical conversation sees the kids gloating over their wins: “I got five pieces of …
Archives: Career Guidance Courtesy of Duran Duran
Duran Duran is back! With the release of their new album, we thought we’d celebrate by sharing this great flash-back blog post from our Misty Hammett, who works on our People Ops and Payroll team. There’s nothing like some iconic …
Fall 2015 Project Manager of the Quarter
Fall is here, and we’re happy to announce our newest Project Manager of the Quarter, Rob Simpson! It started years ago, when our SVP of Global Operations, Rich Weil, was living a different iteration of himself (Rich Weil, version: NCSoft). …
THE GOLDEN BRIDGE AWARDS RECOGNIZES OUR MODS
As our own Customer Service Week celebrations continue, we celebrate an announcement that couldn’t be more fortuitously timed: Metaverse Mod Squad has been chosen as a finalist for Customer Service Team of the Year in the Golden Bridge Awards. Led …
Entertaining Customers with MoviePass
It’s Customer Service Week! A full week to celebrate the fine art of customer service: from those who spend their days as customer care representatives to the clients who give 110% to support their customers and community. In honor of …
Metaverse and Agencies: A Dynamic Duo
Google “great partnerships” and you’re immediately served up pictures of some iconic teams: Batman and Robin, the Wright brothers, Jobs and Wozniak. Individually great, but together they’re true power couples. Since starting Metaverse Mod Squad in 2007, we’ve been about …