The Future of Work in the World of Co-Creation
In September, Amy was invited to Bangalore, India to give a talk at Crowdsourcing Week about the future of work in a world of co-creation. We at ModSquad took that opportunity to really dive into the history of our company …
How to Select the Perfect Profile Picture
Ahh, the profile picture. It’s the subject of such consternation. Our photos are so vital to our online presence that we can worry over them for hours, whether we are presenting ourselves to friends and family on Facebook, potential employers …
ModSquad Gives Back Through Volunteer Work
As all our clients know, everyone here at ModSquad is dedicated to helping others. Whether it’s keeping people safe through community moderation or resolving customer issues via email, live chat, phone support, or social media, our Mods work their remote …
Extra Life’s Mission Hits Home for ModSquad Director
For one ModSquad employee, this weekend’s Extra Life fundraising event has special meaning. Gina Miller, ModSquad’s wonderful Director of People Operations, has played a vital role in helping countless Mods snag part-time jobs in gaming. She not only sees the …
ModSquad Celebrates Halloween in Style!
Trick or treat! Halloween 2016 may officially be behind us, but our costumes were too good not to share. From our Sacramento headquarters to our Londonderry, Northern Ireland operations centre and everywhere in between, our Mods and their families let …
Infographic: Customer Service Horror Stories
Between all the creepy clown sightings and horror movie marathons, and Halloween tonight in the U.S., this has turned out to be one scary month. But what we’re sharing with you today is more horrific than everything else. It’s enough …
Mod of the Month – October 2016
With the end of October, most people’s focus is on Halloween (especially those of us in ModSquad’s U.S. and Ireland operation centers). Don’t worry, we’ll be sharing some spooky stories and creative costumes next week, but we have an even …
ModSquad Participates in Extra Life 2016
At ModSquad, many of us are passionate gamers; board games, mobile games, console or PC video games — you name it, we’ve probably played it! And what do we love as much as games? Supporting great causes! Each year around …
Alumni Spotlight: Rick Fillmore
It’s always great to catch up with ModSquad alumni; it brings us back in touch with wonderful friends like Rick Fillmore. Rick joined ModSquad as a Mod and worked his way up to project lead and eventually assistant project manager. …