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Mod of the Month – June 2017

Summer is in full swing (at least here in the Northern Hemisphere), and as June comes to a close, we’re pleased to introduce another outstanding Mod. Congratulations to our June 2017 Mod of the Month, Cory B! Since Cory started …
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10 Tips for Kids’ Digital Safety this Summer

It’s summertime and the kids are home, either running amok with wild energy in the yard or showcasing their explosive summer energy inside. While there are many playdates, activities, art projects, vacations, sports, and planned family outings to be had, …
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Community’s Important Role in the After-Purchase Period

It’s one of the most vital periods in any customer transaction, yet if we surveyed all of you right now, we bet it wouldn’t be the first answer you give. Or even the second. Nevertheless, it’s a crucial time that …
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That’s a Wrap on E3 2017

It’s no new surprise that a lot of us here at ModSquad are big video game fans — we grew up playing them, and a number of us have spent much our careers in the industry. Last week, we headed …
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Account Manager Spotlight: Theresa Galle

Welcome back to the latest installment of our Account Manager Spotlight. This time, we’re pulling up a chair next to the terrific Theresa Galle. Theresa has been with ModSquad since 2013, when she started as a project manager. Her skills …
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5 Key Rules for Brands Using Emojis

Emojis have become a common part of digital communication, particularly across social media and messaging apps. They’re a fun, cute way to add personality to a friendly conversation or express emotion when words don’t feel like they’re enough. For brands, …
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Mods Around the World: Meet Marco Scheler

Here on the ModSquad blog, we continue our mission to meet Mods from all corners of the globe. This month, we’re touching down in Germany, a leading member of the European Union with the fourth-largest gross domestic product in the …
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E3: ModSquad Gears Up for the Video Game Extravaganza

Another June is here and with it, another E3! Despite quite a few changes over the years, the Electronic Entertainment Expo (E3) continues to be a cornerstone show of the game industry. It’s always a great opportunity for us to …
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Live Up to Live Chat Expectations

For ecommerce retailers, marketing and advertising play a big role in getting new customers to visit and shop around on their websites. But without the proper customer service channels in place to assist those customers, many of them leave without …