Account Manager Spotlight: Stephen Dunne
For this installment of our Account Manager Spotlight, we travel to Derry, Northern Ireland, to catch up with Stephen Dunne. Stephen recently joined ModSquad and is based out of our Derry Operations Centre. On his off hours, Stephen spends most …
Structure to Succeed – How to Maintain a Healthy Online Community
At one point or another, we’ve all been part of a digital community, from official forums and branded social pages, to volunteer-run Facebook groups, subreddits, and neighborhood message boards. Anyone who has participated in an online community can likely attest: …
Why Great Customer Service Improves Your Bottom Line
Customers and merchants alike are recovering from an explosive week of shopping, during which time Americans spent in excess of $5 billion on Black Friday and Amazon reported its biggest single day ever on Cyber Monday. This unprecedented level of …
Mod of the Month – November 2017
Last week in the U.S., we celebrated Thanksgiving, and around the world, the holiday season is officially underway. In this season of sharing our gratitude and letting friends and family know how much we appreciate them, what better time than …
Giving Thanks: Project Managers Edition
If you follow our blog, you know we feature a new Mod every month and often rave about the fantastic work our worldwide network of Mods does for all our wonderful clients. We also announce new additions to our leadership …
There for Thanksgivings
Today for our annual Thanksgiving post, I’m going to share something that has thrown a huge curveball into my life, my family’s life, and is exactly the reason I started this company. I have a daughter, Mary. She turned 12 …
Alumni Spotlight: Winter Mullenix
Winter is here! No, we’re not talking about the time of year—we’re talking about Winter Mullenix, the focus of this installment of our Alumni Spotlight. Winter worked for ModSquad from 2012 to 2016 and impressed a lot of folks along …
Meet Kristyn DeRaffele, ModSquad’s New VP of People Operations
There’s been a positive vibe coming from our newest operations center in Austin, Texas, but the buzz has reached a fever pitch with the arrival of our new Vice President of People Operations, Kristyn DeRaffele. Kristyn will be responsible for …
On the Scene at Dreamforce 2017
The Dreamforce conference hosted annually by the folks at Salesforce is always a highly anticipated event, and 2017 was no different. In addition to attendance from major global companies like Facebook and Adidas, Dreamforce 2017 saw such celebrity guests as …