Mods at Play: What We Do in Our Leisure Time
When prospective clients ask us about ModSquad’s services, we have been known to say, “Our Mods do it all!” Of course, we’re talking in that case about our range of digital engagement services, but it also extends to our personal …
Public Displays of Affection: How to Leverage Customer Feedback
Gone are the days when a brand can define its own public story. In the past, the combination of marketing campaigns and personal recommendations created an informative trust network. With the ubiquity of social networking, companies must confront the power …
Mod Holiday: Our Favorite Places for Adventure and Relaxation
The ModSquad crew calls various cities around the world home. Located in more than 70 countries and speaking over 50 languages, our Mods have quite an array of interests and hobbies. That’s reflected not only in the diverse array of …
Case Study: ModSquad’s High-Flying Customer Support Boosts Flybrix’s Sales and Revenue
Overwhelming customer demand is one of those double-edged situations. While you might be grateful for the success of your service or product, you’re also in a precarious situation. If you don’t live up to customer expectations, your reputation and sales …
How Being Pop-Culture Savvy Helps Moderators
Over the past decade, pop culture has been remarkably influenced by the ways in which we receive and understand online content. From the development of odd languages to the prevalence of digital currency (and the diverse variations), the internet continues …
ModSquad and Extra Life: A Roundtable Discussion
As regular readers of the ModSquad Blog know, Extra Life is a fundraising event that’s near and dear to us. Gamers of all ages raise sponsorship donations in support of the Children’s Miracle Network Hospitals during a 24-hour gaming marathon. …
Mod of the Month – April 2018
April showers bring May flowers… so it must be time to shower one of our Mods with praise and appreciation! It’s time once again to introduce one of our outstanding Mods, and we’re excited to shine to spotlight on our …
8 Ways to Improve Your CSAT Score
A happy customer is a loyal customer. And in a business landscape that’s as competitive as ever, loyalty matters. It costs up to seven times more to acquire a new customer than it does to keep an existing one, so …
Multilingual Mods: European Edition
Here at ModSquad, language is a key element of the services we provide. With clients around the world looking to us for outsourced digital engagement, our network of 10,000+ Mods in 70+ countries is ready to deliver, in more than …