ModSquad Celebrates World Photography Day
For nearly a decade, the international photography community has been celebrating World Photography Day on August 19th, trending #WorldPhotographyDay and #WorldPhotoDay on Twitter and Instagram, and launching campaigns to influence positive change across communities. The date itself marks a historic …
9 Customer Service Lessons from Ron Swanson
Parks and Recreation may have wrapped in 2015, but its legacy lives on. Fans of the show sport Lil’ Sebastian t-shirts. They know full well what it means to treat yo’self. And then there’s Ron Swanson, a man who’s more …
Speak Their Language: Supporting a Global Gaming Community
Single- or multiplayer, MMO or MOBA, there’s no doubt about it: Video games attract a global audience. As a developer, building something that appeals to such a wide range of people can be as exciting as it is complex. In …
What We’re Reading: A ModSquad Book Report
In our free time, we all need something to wind down with, and a great way to do this is by diving into a good book. Today being Book Lovers Day, we thought we’d celebrate the occasion ModSquad-style with some …
Now Playing: Your Brand’s Content (How To Put Your Best Face Forward)
According to Hubspot’s report on 2018 video trends, “72% of people would rather use video to learn about a product or service.” The report further underscores video’s explosive growth by noting that 81% of businesses are using video as a …
3 Tips to Improve your Net Promoter Score
We’ve reported extensively on the importance to brands of consumer trust and superior customer support, and for good reason. These two concepts go hand in glove. Today’s strongest companies honor their commitment to excellence in all consumer-facing practices. When they’re …
Mod of the Month – July 2018
If you asked us which we enjoy more, pleasing our clients or celebrating our awesome Mods, our answer would be “Yes.” And with such superstars within our ranks, it’s easy to do both! And with that, we’re pleased to introduce …
The Public Ramifications of your Private Social Media Accounts
In the world of social media, people who otherwise might not be heard have found a platform for their voices. And while some may see that as unbridled empowerment, both careful navigation and keen discretion should be considered. As Jon …
Project Manager of the Quarter – July 2018
For our newest Project Manager of the Quarter, 2018 marks eight years since he joined ModSquad. He started as an outstanding Mod contractor. Now, he’s a hardworking, dependable, and yes, still outstanding Project Manager. That’s why we’re shining our spotlight …