World Premiere: Client Spotlight Video — Tourism Ireland
Regular readers of this blog are no doubt familiar with the strong partnership between ModSquad and our client Tourism Ireland. Over the past few years, we’ve introduced you to the marketing entity that promotes the island of Ireland to tourists …
Our Resolutions for 2020
Just a few days ago marked the end of 2019 and the start of a new year, a new decade, and a fresh start for many. As the year gets underway, so too do the New Year’s resolutions of millions …
Mod of the Month — December 2019
When it comes to representing our clients to their customers via phone, email, chat, social media, or any other support channel, it takes a certain skill set to deliver the outstanding quality for which our Mods of the Month are …
Merry and Bright Mods of 2019
2019 has been a year for the books, keeping us busier than ever with moderation, customer support, community, and social media goodness. Before we look ahead to 2020 and new adventures, we want to take a look back to celebrate …
ModSquad’s 2019 Bestofus Festivus
It’s time to polish the Festivus pole and celebrate one of our favorite annual traditions at ModSquad. December 23 marks the arrival of Festivus and with it, the cherry on top of our month-long celebration — the naming of 2019’s …
Our Take: ModSquad’s 2020 Digital Predictions
This year’s digital transformation and the ever-changing playing field of social media has us looking to 2020 with a new mindset for the communities we work with. We’re taking into consideration the following: There will be more than five billion …
Why a Moderation Plan Protects Your Brand and Your Community
The internet is an ecosystem made up of millions of websites and online communities used by billions of people around the world. Due to sheer volume alone, some form of digital moderation is absolutely critical. Factor in safety, usability, and …
Account Manager Spotlight — Caroline Markey
Twice a year we profile one of our powerhouse Account Managers, learning about their role in the company and getting to know them a bit better. Today, we’re pleased to introduce you to Caroline Markey, who joined ModSquad earlier this …
Alumni Spotlight: Tasia Karoutsos
Along with celebrating the many amazing people who make the magic happen here at ModSquad, we also like to reconnect with those who paved the way. In this installment of our Alumni Spotlight series, we head to the windy streets of …