Data Privacy Predictions for 2022
ModSquad’s Vice President, Privacy and Legal Affairs, Stephen Kline offers insights into the latest happenings in online privacy heading into Data Privacy Day. Last month, we offered ModSquad’s 2022 Digital Predictions, our preview into what we’re anticipating in the year …
People of ModSquad – January 2022
Here on the Mod Blog, we love to remind our readers of all the amazing things that our team can do. Still, no one may know ModSquad’s potential better than the man responsible for pitching those talents to both new …
WFH Is Here to Stay – Tips for Managing Remote Teams
ModSquad paved the way with a work from home (WFH) model since 2007. (In fact, we recently launched an app to help you secure a distributed workforce — Cubeless). It’s one of the cornerstones of our service offerings. Yet for …
Account Manager Spotlight – Mark Concannon
Our Account Manager Spotlight features someone who’s a familiar face to Mod Blog readers. It was just three years ago that we profiled Mark Concannon as our Project Manager of the Quarter; now he’s an Account Manager. Having started with …
ModSquad’s 2021 Digital Predictions — How’d We Do?
As is our January tradition here on the ModSquad Blog, we like to take a look back at the predictions for the digital space that we made 12 months earlier and see how we fared. With the book closed on …
Surprise and Delight: How to Turbocharge Your Customer Support
“Surprise and delight” is a mainstay of customer service. It’s a strategy that will allow you to not only deliver on customers’ expectations but exceed them — ideally, in a way that they don’t expect. Remember back in 2020 when …
Welcome, 2022! Our New Year’s Resolutions
While we’ve already kicked off ModSquad’s fiscal year 2022, we’re excited to turn the page on our real world calendars and dive into the new year. The Mods are all charged up and ready to bring it in 2022! The …
Mod of the Month — December 2021
What’s in a name? For our most recent Mod of the Month, her name means “smile” — and that’s exactly what she delivers. We’re closing out the year with an engagement dynamo who delivers good cheer and plenty of smiles …
A Festival of Delights: The 2021 ModSquad Holiday Spectacular
We always take time in December to recognize the great folks we have here at ModSquad. With 2021 being quite the year, we’ve cooked up 23 days of delights in our ModSquad Holiday Spectacular. These are people across the company …