Multilingual Mods: European Edition

Here at ModSquad, language is a key element of the services we provide. With clients around the world looking to us for outsourced digital engagement, our network of 10,000+ Mods in 70+ countries is ready to deliver, in more than 50 languages and dialects. When a project requires native speakers of a foreign tongue, we’ll locate just the right Mod to take on the role.

But who are the Mods providing customer support, moderation, social media, and community management services in nearly every nook and cranny across the globe? Let’s meet some of the Mods providing native-language services that extend beyond English and learn a little more about them. For this virtual meet-and-greet, we touch down in Europe to say hello to three local Mods.

Name: Tanya Brandi
Country: Italy
Provides Services in: Italian, English

Tanya is a lifelong resident of Livorno, near Pisa. She puts her Italian language skills to work doing customer support and English-to-Italian translation in the gaming arena. When she’s not working for some of our video game industry clients, Tanya loves to pack her bags and head out to visit the most magical place on Earth. “This is something my coworkers all know because I talk about it all the time, but I love the Disney Parks. I try to go often. So far I’ve only seen Disneyland Paris, but I want to visit them all.” Her journeys take her beyond the parks as well. “I love traveling in general, and want to see as much of the world as possible. It may be a bit cliché, but there’s nothing more beautiful than seeing different places and interacting with different cultures.”

Tanya interacted with travelers in an earlier professional capacity. “I used to work as a tourist animator [also known as an activities director], which definitely contributed to my desire to travel. It was a fantastic time and a great way to see interesting places and meet people. Unfortunately, I had to dance for kids every evening, and I’m a terrible dancer! But it was lots of fun.”

Name: Julien Voiry
Country: France
Provides Services in: French

Heading over to the Grand Est region of France, new dad Julien has had his world rocked in the best possible way by his son’s arrival late last year. “This is the biggest change I’ve had in my life; it’s like a new beginning. It’s an unspeakable joy to see my son evolve and do new things every day.”

In his now-limited spare time, Julien loves video games, which fuels the passion he displays in his French-language work assisting customers of ModSquad’s video game clients via email. “What I find very interesting in MMORPGs is the interaction between the players. You can find all the richness in personalities and styles that you see throughout the real world.” When he’s not immersed in a virtual world, he studies ancient mythological ones. “I read every book about mythology I can find. I have a preference for Greek myths, but am strongly interested in Celtic myths as well.”

Name: Valentina Lamusta
Country: Spain
Provides Services in: Spanish, Italian, English

Born and raised in Italy, Valentina moved to Spain 11 years ago. “I ended up living in Los Caños de Meca, a very small village on the ocean in southwestern Spain. Caños de Meca is best known as the location of the famous Trafalgar Lighthouse, where the battle of Trafalgar took place; Trafalgar Square in London commemorates the fight. This is a region of infinite virgin beaches and wild nature. My house is a small old-style cottage located in the middle of a natural reserve and only 2 km from the beach.”

It is from this locale that Valentina provides multilingual services for clients in diverse industries, including the tourism field, one of her passions. But with two dogs and eight cats, packing up and traveling is easier said than done. Fortunately, Valentina is content to practice yoga and play guitar in her hometown. “I love hiking and swimming in the ocean. I’ve literally found my paradise here.”