Mod of the Month – October 2018


Fall is in the air. The days are shorter, the temperatures cooler (at least in the Northern Hemisphere), and blankets just feel cozier. But there’s one thing that doesn’t change with the seasons: our Mods’ commitment to their clients and customers. This month, we’re recognizing one particularly spectacular Mod contractor for her dedication and inspiration: Anna G., our October 2018 Mod of the Month!

Anna started on her first project in early 2015, after learning about ModSquad from her sister, who was also a Mod. In fact, those who’ve been reading our blog for some time may recognize Anna from our 12 Days of Mods celebration back in 2015; clearly, it didn’t take long for her to make an impression with many of our Project Managers.

Anna had always enjoyed community moderation, having participated in forums and on social media, even helping to moderate forums on a volunteer basis. ModSquad seemed like the perfect opportunity to pursue her passions.

Anna is based in Italy and currently works in social media and customer service. On social media, she answers questions, engages with customers, and moderates comments that don’t fit within the community guidelines. Anna helps translate client posts from English to Italian. She also handles customer support email tickets and helps to identify bugs and trends in order to inform the client.

I have a very good memory, so I can remember everything I see and read among social media feeds. This allows me to recognize an issue that is repeatedly reported by users and is becoming a trend, rather than just a single case.

Anna’s favorite office-mate is her six-year-old Shiba Inu, who keeps her company when working. In her spare time, Anna loves to write and has created short stories and novel-length works. She can often be found playing (along with her sister) JRPGs (Japanese Role Playing Games), which combine her love of video games with her degree in Japanese.

“I would onboard Anna to any project, at any time, because I just know she would rock it. There is nothing that Anna cannot do! Want reliable? Anna plans her schedule meticulously even two months ahead. Want detailed? Anna notices trends in a matter of minutes and is able to research and investigate any tech issue that comes our way. Want a good attitude? Anna is amazingly cheerful, friendly, fun, and just a joy to have on the project! All around, Anna is Anna-mazing!”
–Matea Makek, Project Manager

“Anna is reliable, knowledgeable, and a strong decision maker who works with our entire team for the best of the project. She’s an incredible Mod and a great person.”
–Anna Veretennyk, Project Manager

“Anna is amazing. She strives to find the solutions to bugs and quickly report back to the client. She’s not afraid to take on difficult tasks or situations. She also knows just what to say and what tone to take when dealing with difficult players.”
–Samantha Walker, Project Manager