Account Manager Spotlight: Ivan De Vasconcelos

We love celebrating and highlighting the great folks at ModSquad. This time we’re pleased to introduce you to Ivan De Vasconcelos, one of our amazing Account Managers. Ivan is fairly new to ModSquad, joining the ranks in April 2018. In a short amount of time, Ivan made quite a name for himself. He enjoys his role as an AM for a number of reasons, not least of which is his ability to build lasting professional relationships with his fellow colleagues and clients.

When Ivan isn’t managing accounts and taking care of ModSquad clients, he enjoys video games and motorsports. Let’s check in with Ivan to discover a little more about his interests and why he enjoys working at ModSquad.

Tell us about your background.

I was born in Portugal but raised in South Africa. Growing up in the “Rainbow Nation” opens you up to a multitude of cultures and people. I think this helps me appreciate and understand the many different cultures in our world. In 2008, I moved to Ireland, and I have since lived in Dublin, Dún Laoghaire (pronounced “leary” — Irish is a fascinating language!), Leixlip, Galway, and Belfast.

I worked in the service industry for more than 10 years. I started out as a tech support agent at IBM, and also worked for HP and a few leading companies in the gaming industry.

What led you to ModSquad?

I previously worked with Steve Henry (VP of Client Services) and Stephen Dunne (Director of Client Services), and they both contacted me about joining ModSquad. After looking into ModSquad and understanding the culture, it became clear that it would be a good fit. I knew it would be a place where I could make use of my expertise while further developing myself.

Can you talk about a rewarding experience you’ve had here?

While this may sound cheesy, there are many rewarding experiences working at ModSquad. The flexibility of working remotely is great. But for me, the most rewarding experience is adapting to our clients’ needs and then meeting and exceeding their expectations.

What sets ModSquad apart?

Diversity. ModSquad prides itself on being diverse in every way. We work with clients across dozens of different industries and with people from all over the world. The varied people and cultures shows that ModSquad is truly a global presence.

Any great stories that stand out in your memory?

One of my clients is based in Barcelona, Spain. I’m based in Belfast, Northern Ireland. My Project Manager is in Texas, while our Assistant Project Manager works out of Italy. Our Mods provide support in Korean, Chinese, and Japanese, and while some are based in those countries, others are located in Germany and elsewhere. I think it’s amazing how through planning, strategy, and technology we can successfully run a client project with people from all over the world who come together to work toward a common goal.