4 Key Takeaways from PlayStation Experience
The phrase ‘Vegas, baby!’ has a whole new meaning for us, after an incredible weekend at PlayStation Experience. A small contingent of Metaverse mods accompanied me to the Sony PlayStation event, where we managed to capture and share a healthy …
Vegas Bound: @PlayStation Experience 2014!
Sometimes we are offered amazing opportunities from our clients — and this weekend is a perfect example! Sony’s Playstation team is holding their annual event in Las Vegas today through Sunday, and we will have a small contingent of our …
Creativity in a New Age: My Adventure Into Online Scrapbooking
I’m certain that I’m not alone when I say that technology has taken over many aspects of our (once manual) day-to-day activities. When I’m preparing a grocery list, I use my Smartphone. Time to send a letter? I text it …
Mod of the Month – November 2014
The awesome mods at Metaverse Mod Squad are a huge part of why this company is such a success, and we’re always looking for opportunities to recognize our top performers. The November 2014 Mod of the Month award goes to… Sarah …
Happy Thanksgiving, Metaverse Mod Squad!
Thanksgiving Eve is quiet around here. Today our people operations team are all cooking for their families, VPs are flying all over the country, sales can’t get anybody to call them back, and accounting snuck out at 11am. So, I …
Time To Get Cooking!
We are quickly approaching that time of year where people are planning their big holiday menus. Thanksgiving is two days away, followed with holiday parties, big family dinners, and New Year’s parties. For who those love to eat, it is …
RAMPING A CORE CUSTOMER SUPPORT TEAM ON SHORT NOTICE, Part Two
As previously noted, ramping support for a project is an exciting turning point in your success, but can often come unexpectedly, or at the last moment. And sometimes the need to ramp a project comes with tentpole marketing events throughout …
What Facebook’s Newsfeed Changes Mean for Brands
In case you missed it, Facebook shared its plan for additional newsfeed changes. Effective in January, Facebook will decrease the number of posts made by brands – unless those posts are paid for. Putting this development another way, if you are a brand running …
Ramping a Core Customer Support Team on Short Notice
You’ve developed an app, or a game, or a new product, and your team is small, passionate, and hands on. For the most part, everyone wears multiple hats, and helps engage with your customers/community. And then the magic happens: you’re …