How Gaming Conferences Are Adapting to the Remote Model: A Post-Gamescom Chat
Since 2007, ModSquad has served as a power infusion for many of the gaming industry’s heaviest hitters. Our video game enthusiast Mods provide moderation, player support, community, and social media management for some of the hottest titles on every player’s …
Mod of the Month — September 2020
Many years ago, the concept of social media engagement didn’t exist. Today, social media professionals must demonstrate a wide range of skills, including copywriting, digital or multimedia content production, and data analysis — not to mention a good mind for …
Your Holiday Seasonal Support Questions, Answered
As the holiday season draws near, around the globe, merchants, etailers, even department-store Santas feel their heartbeats increasing and sweat forming across their brows. For many of them, the year-end holiday season is their make-or-break time, and the need to …
A New Way to Have Fun with Video: Instagram Reels
Instagram launched Reels last month, and based on the tremendous amount of content we’re seeing, people have really taken to this new way to create and discover videos. After pouring through hours of videos, we have compiled a list of …
What It Takes to Build a Successful Brand Ambassador Program
Influencer marketing and ambassador programs dominate the business side of social media. Partnerships with influential people have always been an effective marketing tactic, but aligning with micro or nano influencers, ambassadors, and super users has tremendous strategic opportunity for brands. …
Director Profile: Stephen Dunne
We last checked in with Stephen Dunne in a 2017 Account Manager Spotlight article here in the ModSquad blog. He’s been a very busy fellow since then, playing a key role in ModSquad’s continued European expansion and shepherding scores of …
The 2020 Mod Games Show ModSquad’s Team Spirit
Let’s state the obvious: The global pandemic has changed how we work — and how we play. Remote working is a natural part of ModSquad’s culture, so the Mods are well-equipped to thrive in this new world, where working from …
Our Many Mod Talents and Hobbies
It’s been an interesting year, one that has given many of us more time to explore new and different pastimes and projects. Our Mod crew is no different. Over the years, we’ve explored the incredible passions and abilities of those …
ModSquad’s 2020 Extra Life Efforts
Care. It’s a key element to all that we do here at ModSquad. Whether it’s moderation, community management, customer service, or social media, many of the actions we take make the virtual world a better place. It’s not surprising that …