Account Manager Spotlight — Halsey Beldon
Throughout the year, we periodically sit down with one of our awesome Account Managers to learn a little more about them and their work. Our latest profile subject, Halsey Beldon, has quickly made his mark at ModSquad since joining the …
It’s Finally 2021! Here Are Our Resolutions
For people around the world, the new year represents a kind of cosmic rebirth — a chance to begin anew. It’s a hopeful time where everyone can look forward to trying a little harder and living a little better. After …
Mod of the Month — December 2020
Moderation is an integral part of our business here at ModSquad. Our very name is a reflection of the moderation work our earliest Mods first performed way back in 2007. We provide moderation services (among other offerings) in 50+ languages …
Celebrate the Season with ModSquad’s Shining Stars of 2020
As 2020 draws to a close, we’re reminded how lucky we are here at ModSquad. In a year that brought more than its share of struggles to the world, our colleagues inspired all of us with their great work, good …
ModSquad’s 2020 Bestofus Festivus
It’s time for the Festivus feats of strength. Every year we haul out the Festivus pole and honor that one person at ModSquad who best embodies the ModSquad spirit. We call this person our Bestofus Festivus. This is someone who …
Jamming with the Musicians of ModSquad
We always enjoy getting to know our fellow Mods better here in the Mod Blog. From time to time we’ve shared glimpses into their talents and hobbies, from painting to crocheting to baking. One skill that we’ve heard mentioned time …
Our Take: ModSquad’s 2021 Digital Predictions
2020 was anything but ordinary, and we’re all eagerly awaiting the new year. Will it bring as much change to the digital landscape as we’ve experienced in recent months? Join us as we take this moment to present our annual …
Case Study: ModSquad Customer Support — The Ultimate Insurance Policy
For years, this insurance software company’s 24/7 service was outsourced to a traditional call center. They were generally satisfied with the service they received, but recognized the need to upgrade because the call center could not meet demand at critical …
Tips On Getting a Work-From-Home Job, from the Remote Work Experts
At ModSquad, we were built on the work-from-home model. With COVID-19 forcing millions worldwide to adapt to the remote-work lifestyle, people have been trying to figure out how to limit distractions so they can work effectively. Since 2007, our Mods …