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Ingress Round 2: An online game requiring real-life teamwork

I had just put the final touches on a portal I had claimed for The Resistance, when my phone buzzed and beeped. “Hey, just saw you claim B____ Park,” the incoming message said – I recognized the handle as that …
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CS 101: The Importance of ‘Language’

As a general rule, different companies have different customers. Different customers at times require very different approaches to Customer Support. A basic, but often overlooked, rule in this context is that most customers prefer to receive support from “one of …
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#Itsaboutime: Hashtags Invade Facebook

Some things in life are inevitable – like death, taxes, and terrible mobile phone signals. So it wasn’t much of a surprise when Facebook (finally) introduced hashtags earlier this week. While this feature isn’t necessarily a “groundbreaking technology” it will …
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Spotlight on Reading Rainbow: It’s been 30 years!

“Butterfly in the sky, I can go twice as high….” If those lyrics bring back memories for you, you can join us as we celebrate a special time for one of our clients! For the past 30 years, Reading Rainbow …
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An Open Letter to My Future Child Who Doesn’t Exist

Dear Johnny/Molly/Henry/Willamena Fredericka II/Bubba Adelbert, My apologies for the multiple names.  You see, you’re still too far away to even be a twinkle in my eye, and in my Disney-youth I princess-dreamed all the names I’d have for my future …
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Your Facebook Post Spoiled My TV Show!

When an unseen assailant popped two .38 caliber slugs into the gut of J.R. Ewing in the 1980 season finale of Dallas, an estimated 83 million Americans had tuned in for the prime time cliffhanger.  Americans then spent the entire summer …
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School’s out for Summer

“Schools out for summer! School’s out forever!”  Thank goodness you’re wrong, Alice Cooper, because I am not quite ready for that! As of this past Friday, I officially have a 1st and 4th grader in my household. WOW! The last …
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The Metaverse Mod Squad Guide to E3

This is a very big year for the game industry and E3 is the biggest conference. All the major players will be showing off what they’ve been working on. Expect to see new consoles and games, as well as more …
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Basics: What’s A Meme?

You can’t go through a day on the internet without coming across at least one meme. A meme (pronounced /mēm/) is an image or video shared online which conveys a popular cultural or well-known idea, behavior, symbol or concept imitating an aspect …